Processes and Operational Models

Productive operations are a combination of good organizational culture, best practices put into use, optimized processes and practicable tools. Employees and partners need to be committed to continuing development at all levels, and the systems closely integrated. The implementation of new solutions and models should receive determined support until the benefits begin to materialize.

With our support, you will utilize the new strategic possibilities and streamline your processes and operations. We provide assistance for all the stages of development projects.

We deliver with high quality

• Building a management system, consulting
• Process definition and problem solving
• Implementing system projects and the required training
• Definition of operational model, coaching and implementation in the organization
• Measuring the efficiency and productivity of the operational model and processes.

Case: Remodelled performance management process

A large industrial enterprise with international operations implemented a new performance management process and improved the quality of performance reviews as a part of its One Company development process. Koivuniemi provided the training for this purpose as well as an internal portal that facilitated the efficient training of hundreds of supervisors around the world so they could adopt the new process successfully.

Case: New operational model and more effective sales

An medium-sized manufacturer of packaging materials enhanced the transparency and directing of sales, thus also improving their results. Koivuniemi cooperated with the company to define the new sales process and operational model that support their goal. Koivuniemi was also involved in the competence survey that facilitated the process implementation as well as in training the European sales teams to use the new process.